These Terms apply to the use of the Gift Basket Boutique website and to orders placed through our website. By using our website or placing an order, you agree to these Terms.
Orders are processed once payment has been successfully received.
In the unlikely event that we are unable to fulfil an order as placed, we will contact the sender to discuss the available options. Depending on the circumstances, this may include selecting another gift, arranging a suitable alternative or, where appropriate, cancelling the order and providing a refund.
Available payment methods are displayed at checkout and may include third-party payment services such as Zip Pay.
Where you choose to use a third-party payment service, your use of that service is also subject to the provider’s own terms, conditions, eligibility requirements and applicable fees. Please refer to the payment provider for current information.
We take care to ensure that prices shown on our website are correct. If an obvious pricing error occurs, Gift Basket Boutique reserves the right to correct the error and, where necessary, contact the sender before proceeding with the order.
If the order cannot reasonably be fulfilled at the incorrect price and a suitable solution cannot be agreed, the order may be cancelled and any payment received will be refunded.
We take care to ensure that product descriptions, images and availability information on our website are as accurate as possible.
From time to time, manufacturers may change the packaging, size, shape or appearance of a product without notice. Where the product itself remains the same, the packaging received may therefore differ from that shown in the photograph.
Lifestyle images may include decorative or styling elements that are not included with the gift. The products included with each gift are listed in the product description.
Product availability can occasionally change before our website is updated. If this affects an order you have placed, we will contact you to discuss the available options.
Where an individual product within a gift is unavailable or discontinued, substitutions may be made in accordance with our Product Substitutions policy.
From time to time, a product shown in a gift may be temporarily unavailable or discontinued. Where necessary, Gift Basket Boutique may substitute the unavailable item with a suitable alternative of similar or greater value. Wherever possible, we will choose an alternative that is similar in type and complements the overall gift.
Alcoholic beverages will not be substituted without the sender’s agreement. If a selected bottle is unavailable, we will contact the sender to discuss a suitable alternative.
Gift Basket Boutique offers selected gifts containing alcohol in accordance with Queensland liquor laws and applicable liquor licence exemptions.
Gifts containing alcohol may only be purchased for delivery as a gift to an adult aged 18 years or over and cannot be purchased for delivery to the purchaser.
By placing an order containing alcohol, the sender confirms that the intended recipient is aged 18 years or over.
Gift Basket Boutique reserves the right to refuse or cancel an order containing alcohol where the order cannot be supplied in accordance with applicable liquor laws.
Delivery information, including estimated delivery timeframes and available delivery services, is set out in our Delivery Terms.
Cancellations, returns, refunds, delivery delays and lost parcels are addressed in our Cancellations, Returns & Refunds Policy. These policies should be read together with these Terms.
Unless otherwise stated, the content on this website, including text, photographs, graphics, logos and other original material, is owned by or licensed to Gift Basket Boutique and is protected by applicable copyright and intellectual property laws.
Content from this website may not be copied, reproduced, republished, distributed or used for commercial purposes without prior written permission from Gift Basket Boutique.
Gift Basket Boutique photographs and other original content may not be used by another business without our prior written permission, including in any way that suggests an association with, endorsement by or connection to Gift Basket Boutique.
You may use the Gift Basket Boutique website for personal, lawful purposes. You must not misuse the website, interfere with its operation, attempt to gain unauthorised access to any part of the website or use its content in breach of these Terms.
Our website may contain links to third-party websites for your convenience or information. Gift Basket Boutique does not control those websites and is not responsible for their content, availability or privacy practices.
Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other rights that cannot lawfully be excluded.
To the extent permitted by law, Gift Basket Boutique is not responsible for loss or damage arising from circumstances outside our reasonable control, except where responsibility cannot lawfully be excluded or limited.
These Terms are governed by the laws of Queensland, Australia. Any disputes arising in connection with these Terms will be subject to the laws and courts applicable in Queensland.
Gift Basket Boutique may update these Terms from time to time to reflect changes to our business, website or legal requirements. The current version will always be available on our website.
If you have a question or concern about an order, please contact Gift Basket Boutique using the contact details provided on our website. We will work with you to understand the circumstances and, where appropriate, find a suitable resolution.
Made with care, delivered from the heart.
